Subsidiary: Hammer Senegal

Zone Operations Manager

  • Recommended Flexibility: Onsite
Facebook
Twitter
LinkedIn
WhatsApp
Days
Hours
Minutes
Seconds
Apply Now
Apply for Zone Operations Manager Position

Apply now for Zone Operations Manager Position

Date Posted

September 6, 2024

Assignment country

Senegal

Expected start date

20241001

Experience

5 Years

Career Level

Middle management

Type

Onsite

Duration

Long term

Duty stations

Senegal

Details

About Us

HAMMER Holding founded in 2004 as a turnkey ICT professional services solution provider and has been privileged to work with major vendors, and operators in Africa. We are always on the lookout for talented individuals who share our passion for driving technological advancements and delivering exceptional results and highly qualified staff and reputation for QoS.

Job Description

We are looking for a dynamic and skilled Zone Operations Manager to join our team. The successful candidate will ensure that HTx-owned and managed sites are kept in optimal condition, while the Maintenance Partner consistently meets contractual SLAs in a safe and efficient manner.

Key Responsibilities

  • Coordinates the Zone Field Maintenance Supervisor and develops them into efficient leaders.
  • Responsible for people development within the zone
  • Implements KPIs in the Zone and works towards their continuous improvement.
  • Ensure that the zone closed out open audit items (Customer, SHEQ, Operations) and Trouble Tickets in a timely manner
  • Promotes OTOB methodology within the zone
  • Keeps the Zone within financial budgets, follows process and ensure that MP payments are not delayed.
  • Ensures the quality of the PM/CM by reviewing PM on SN and ensuring the SOP is implemented and being followed
  • Ensures that Fixed Assets Verifications are completed on a quarterly basis for all sites and RedCube is updated.
  • Responsible for all assets management within the zone
  • Leads by example to ensure that the SN standard workdays and consistent throughout the Zone.
  • Ensures that capex change justification process is followed.
  • Owns and leads the Business Excellence Program.
  • Ensures warehouse minimum stock levels are adhered to
  • Promotes and leads SHEQ Excellence Program.
  • Ensure Opex reduction projects are delivered on time, to the correct standard and deliver the expected results
  • Ensures contract compliance with Maintenance Partners
  • Makes sure the zonal operations achieve financial KPIs
  • Make sure the zonal operation meets the Six Sigma level
  • Responsible for achieving all internal SLAs
  • Responsible for Security Management within the zone
  • Liaise with the project team making sure any project carried out in the zone are done as per the Hammer Group Towers procedure
  • Responsible for ensuring good customer relationship in the zone

Qualifications

  • Familiar with proper installation procedures for power infrastructure and reticulation at BTS sites.
  • Competent to ensure integration of power infrastructure and conduct acceptance tests.
  • Ensure constant tracking, monitoring, and providing support to the O&M contractors in resolving persistent, reoccurring faults using approved ETU processes, procedures and OEM OPIs.
  • Computer literate and familiar with MS Office Word, Excel, Power Point and Visio.

Skills and Competencies

  • Good analytical and problem-solving skills
  • Ability to guide others in solving complex switching problems
  • Assertive, Self-starter, Proactive, Innovative, Attention to detail
  • Self-reliance in the management of assigned tasks
  • Ability to learn quickly
  • Ability to work under pressure
  • Valid Driver’s license

Personal Qualities

  • Team player, High level of responsibility
  • Reliable and methodical with integrity.
  • Can Do; Integrity; leadership; Innovation; Relationships
  • Availability Hours and standby essential 24/7 x 365.
  • Ability to guide others in solving complex problems
  • Good analytical and problem-solving skills
  • Assertive, Self-starter, Proactive, Innovative, Attention to detail
  • Self-reliance in the management of assigned tasks
  • Reliable and methodical with integrity.
  • Ability to learn quickly
  • Ability to work under pressure
  • Knowledge and application of technological advances

Requirements

Education and Required Experience

  • Minimum 3-5 years in a Management position and 5- 7 years hands on experience in a Telecommunications/Power Generation environment will be an added advantage.

Languages

  • French, Level: Fluent, Required
  • English, Level: Working knowledge, Required

Other Information

Nationality

The candidate must be a national or legal resident of the country of assignment.

Salary Range

Fixed monthly salary

Benefits

  • Social and medical insurance
  • Travel allowances whenever applicable
  • Monthly/yearly performance bonuses based on the KPIs
  • All benefits as per local law of country of attachment

Company Culture

Whether you’re just starting your career or looking to take the next step, we offer a supportive environment where you can learn, develop, and thrive. Over the past years, we succeeded in building a golden reputation and image as an IT and Telecom Service provider; this success is a direct consequence of the dedication of our people to our core values: integrity, undestanding, excellence and respect for the dignity and worth of all employees.

Apply now

How to Apply

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience.

Application Process

Our interview process is designed to assess your skills, experience, and fit for the role. It typically includes multiple rounds of interviews, which may include technical assessments and behavioral questions. We strive to provide a positive and transparent experience for all candidates.

Equal Opportunity Employer

Hammer Group is an equal opportunity employer and values diversity. All employment decisions are made based on qualifications, merit, and business need.

Apply for Zone Operations Manager

More to look at

Apply for Zone Operations Manager

Latest

Apply for Zone Operations Manager
Translate »