Subsidiary: Hammer Cameroon

Operations Manager – Hammer Cameroon

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Apply for Operations Manager – Hammer Cameroon Position

Apply now for Operations Manager – Hammer Cameroon Position

Date Posted

October 6, 2025

Assignment country

Cameroon

Expected start date

20/10/2025

Experience

5 Years

Career Level

Executive or senior management

Type

Hybrid

Duration

Long term

Duty stations

Cameroon

Details

About Us

HAMMER Holding founded in 2004 as a turnkey ICT professional services solution provider and has been privileged to work with major vendors, and operators in Africa. We are always on the lookout for talented individuals who share our passion for driving technological advancements and delivering exceptional results and highly qualified staff and reputation for QoS.

Job Description

Hammer Cameroon is seeking an Operations Manager to lead and coordinate field operations across Telecom Engineering (TE), Civil, Power, and Managed Services (MS) projects. The ideal candidate will ensure timely execution, quality delivery, and operational efficiency in line with customer SLAs and Hammer Group standards.

You will be responsible for planning, execution, cost optimisation, HSE compliance, and performance management across multi-site operations, ensuring customer satisfaction and smooth service delivery.

Key Responsibilities

  • Plan and execute regional workplans (daily/weekly) for installation, O&M, and acceptance activities.
  • Allocate and manage crews, tools, vehicles, and materials efficiently.
  • Drive SLA and quality compliance, ensuring “first-time-right” site acceptance and adherence to HSE policies.
  • Monitor operational costs versus purchase orders; control extra visits and optimize transport routes.
  • Track KPIs and prepare periodic performance and variance reports.
  • Coordinate with customers and suppliers on corrective actions and escalations.
  • Manage subcontractors, inventories, and field risks.
  • Coach and mentor supervisors and engineers to foster a culture of performance, accountability, and safety.

Qualifications

  • Experience working with Huawei, Helios, Orange, or Free frameworks.
  • Familiarity with site acceptance processes and project documentation requirements.

 

  • 5+ years of experience in operations management within telecom infrastructure or field services.
  • Fluency in French and English (both written and spoken).
  • Strong planning and analytical skills (Excel/Google Sheets, dashboarding, variance tracking).
  • Demonstrated leadership in managing multi-site operations with a strong HSE mindset.
  • Excellent communication and negotiation skills with customer-facing experience.

Skills and Competencies

  • Good analytical and problem-solving skills
  • Ability to guide others in solving complex switching problems
  • Assertive, Self-starter, Proactive, Innovative, Attention to detail
  • Self-reliance in the management of assigned tasks
  • Ability to learn quickly
  • Ability to work under pressure
  • Valid Driver’s license

Personal Qualities

  • Team player, High level of responsibility
  • Reliable and methodical with integrity.
  • Can Do; Integrity; leadership; Innovation; Relationships
  • Availability Hours and standby essential 24/7 x 365.
  • Ability to guide others in solving complex problems
  • Good analytical and problem-solving skills
  • Assertive, Self-starter, Proactive, Innovative, Attention to detail
  • Self-reliance in the management of assigned tasks
  • Reliable and methodical with integrity.
  • Ability to learn quickly
  • Ability to work under pressure
  • Knowledge and application of technological advances

Requirements

Education and Required Experience

  • xperience working with Huawei, Helios, Orange, or Free frameworks.
  • Familiarity with site acceptance processes and project documentation requirements.
  • 5+ years of experience in operations management within telecom infrastructure or field services.

Languages

  • French, Level: Fluent, Required
  • English, Level: Working knowledge, Required

Other Information

Nationality

The candidate must be a national or legal resident of the country of assignment.

Salary Range

Fixed monthly salary

Benefits

  • Social and medical insurance
  • Travel allowances whenever applicable
  • Monthly/yearly performance bonuses based on the KPIs
  • All benefits as per local law of country of attachment

Company Culture

Whether you’re just starting your career or looking to take the next step, we offer a supportive environment where you can learn, develop, and thrive. Over the past years, we succeeded in building a golden reputation and image as an IT and Telecom Service provider; this success is a direct consequence of the dedication of our people to our core values: integrity, undestanding, excellence and respect for the dignity and worth of all employees.

Apply now

How to Apply

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience.

Application Process

Our interview process is designed to assess your skills, experience, and fit for the role. It typically includes multiple rounds of interviews, which may include technical assessments and behavioral questions. We strive to provide a positive and transparent experience for all candidates.

Equal Opportunity Employer

Hammer Group is an equal opportunity employer and values diversity. All employment decisions are made based on qualifications, merit, and business need.

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